Knowledgebase

 BACKUPS AND ROLLBACKS

Rollbacks and BackupsWhile we do offer backups and rollbacks with most of our Hosting and...

 CAN I TEST OUT YOUR SERVICES FOR FREE?

Can I get a free account just to try for one day/one month etc.? We don't offer test accounts to...

 DEDICATED SERVER VS VPS COMPARISON

Consider Purchasing a VPS if... Your site is currently on a shared environment and your...

 DO I NEED TO INSTALL A FIREWALL ON MY HOSTING ACCOUNT?

There is no need for you to provide Anti-Virus or a Firewall on your hosting account.  We manage...

 DO YOU OFFER SUPPORT IN OTHER LANGUAGES?

We only offer support in English. However, if an employee here can speak your language, we allow...

 DO YOU OFFER TELNET?

Telnet is a network protocol used on the Internet or local area networks to provide a...

 Do you provide support for custom code or custom scripts?

No. In general, we do not provide support for custom code or custom scripts. We assume that if a...

 Do you support LAMP?

LAMP stands for Linux, Apache, MySQL, and PHP. Yes, we do have all of these on our shared servers.

 Glossary

Ad Server - An ad server is a computer server, specifically a web server, that stores...

 HIDDEN COSTS, SETUP FEES, ETC.

There are no hidden costs or setup fees attached to any Greenix360 hosting plans. There are some...

 HOSTING VIDEO AND MUSIC FILES

You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...

 How can I transfer my DNS to you?

First you would open a new account with us. Then you or we will transfer all of your website...

 How do I move with no downtime?

Switching to a new host can be a complicated process. Follow our steps to ensure that your move...

 How do I renew my hosting?

Your hosting plan will automatically renew every billing cycle (normally month-to-month). ...

 How do I transfer my Website to your service?

This process is very easy. You can simply navigate to our main website GreenixHosting.com and...

 How long does it take to get my Website online?

If you ordered a new domain name through us, it will take 24-48 hours. If you are transferring an...

 How long does it take to setup my account?

For security purposes, all new purchases with GreenixHosting.com are screened for fraudulent...

 How many accounts per server?

We have multiple accounts on the shared servers, and it also depends what sizes they are as...

 How many websites can I build?

There is no way to determine the number of websites you can host on our accounts. The number will...

 How much traffic can I have?

There is no way to determine the maximum number of visitors your site can sustain. Each site is...

 How often do you update programs?

We update each program as soon as our server administration team approves it.Often updates are...

 How to transfer hosting with no down time.

Here is a Greenix Hosting article which explains how to avoid downtime. What about my...

 How to transfer your wordpress blog from one host to another host

Before you start... If you are a new Greenix Hosting, or you are upgrading your Greenix Hosting,...

 I do not see an option to sign up as an existing customer: Add this order to my account.

Shared Server sign up You can only sign up on our website as a new customer. If you want to add...

 INODE USAGE LIMITS

An inode is a data structure used to keep information about a file on your hosting account. The...

 INTRODUCTION ON DOMAINS & HOSTING & WEBSITES

When you have a site visitor, they use your domain name to view your website. As simple as it...

 IP address - static vs dynamic, public vs private, shared vs dedicated

An IP address is the location of a computer on the internet. Example: 123.45.67.89 Here are...

 If I want to open an Online Store, what do I need?

Good Question!  There are a few must-have items you will need when opening an online...

 Is PHP running as Apache or CGI?

Normally, we run PHP as CGI. On your phpinfo() page, this is the setting listed under "Server...

 Is WYSIWYG available?

What You See Is What You Get... WYSIWYG It's a type of HTML editor that lets you make webpages...

 Legal and Acceptable Content

Acceptable content for websites. For more information, we recommend reading the Terms of Service...

 NO HOSTING CONTRACT

We do not require any contracts when you purchase hosting through Greenix360. You pay month...

 OPERATING SYSTEMS WE SUPPORT

We currently provide fully managed service for cPanel-based CentOS servers only. Although we do...

 PCI COMPLIANT SERVERS

What is PCI Compliance? In order to accept credit card payments online or offline, you must...

 PEAR packages

If you need any of these modules, please contact us via phone, live chat, or email...

 PHP modules

If you need any of these modules, please contact us via phone, or email...

 RAID

We have RAID10 on our shared servers.   What is it? Raid is technology that uses two or...

 SHARED HOSTING OVERVIEW

What is Shared Hosting? Shared hosting refers to creating a website that resides on the same...

 SUPPORTED SCRIPT LANGUAGES

Our Shared Hosting servers support the following languages out of the box: PHP 5.4Note: we...

 USE FLASH ON YOUR WEBSITE

Flash is a client-side application, which means it relies on each visitor's browser to have the...

 WHAT CONTROL PANEL DO YOU USE?

For Linux-based web hosting plans, we offer cPanel. If you have a Reseller, VPS or Dedicated...

 WHAT IS A WYSIWYG?

WYSIWYG is an acronym for 'What You See Is What You Get'. It's a type of HTML editor that lets...

 WHAT VERSIONS OF PHP ARE AVAILABLE AT Greenix360?

Greenix360 pre-installs the following versions of PHP on its servers: PHP 7 — The latest...

 WHY DO I HAVE TO VERIFY TO RECEIVE SUPPORT?

We are committed to protecting your account and your personal information. Because we want to...

 WHY YOU SHOULD CHOOSE US

 YOUR CPANEL (CONTROL PANEL)

cPanel is the control panel system used by Greenix360. It includes both the cPanel control panel...