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CHECK THAT YOUR NAMESERVERS WERE SET CORRECTLY
If you're having issues with your site, and can't figure out what's going on, it's often best to...
CLEAR YOUR BROWSER CACHE
The browser's cache temporarily stores images, scripts, and other parts of websites you visit in...
CREATE A LANDING PAGE OR ONE-PAGE SITE
Also known as a landing page or an under-construction page, a one-page site is the perfect...
DIFFERENCE BETWEEN CPANEL AND WHM
The Web Host Manager (WHM) is the account management panel that allows the hosting provider to...
General Info & Getting Started
Welcome to Greenix360!  Congratulations on signing up for a hosting account with us. Step 1:...
LEAVE YOUR OLD HOST AND MOVE TO GREENIX360
Some Pre-Move Tips There are a few things you need to think about as you prepare to leave your...
LOG INTO WHM
What is WHM (Web Host Manager)? Web Host Manager, or WHM, is a powerful program that allows...
LOGIN URLS YOU NEED TO KNOW
Below are a list of some of the most important login URLs you will need to manage your domain and...
MAKE A SCREENSHOT/SCREEN CAPTURE
When you encounter an issue and get in touch with us, sometimes it's hard for us to replicate or...
PORTS USED FOR CPANEL, EMAIL, WEB
The following is a list of commonly used ports that that we use here at Greenix360. cPanel...
PROBLEMS LOGGING INTO CPANEL, WHM OR WEBMAIL
If you're having problems logging into cPanel, WHM or webmail, there may be a firewall in place...
PROPAGATION TIMES
Propagation is the process of updating a domain with new nameserver (DNS) information across all...
RESET YOUR CUSTOMER AREA PASSWORD
​If you're having issues logging in to your Customer Area and need to reset your password:...
WHAT IS A VPN?
A VPN is a virtual private network. It enables a computer or network-enabled device to send and...
WHM OVERVIEW
What is WHM (Web Host Manager)? Web Host Manager, or WHM, is a powerful program that allows...
YOUR HOME DIRECTORY
Our hosting is Linux-based, so your home directory is the entire directory which includes your...