Knowledgebase

Note: if you have a Shared hosting account, please contact Support for help setting this up. If you have a VPS, Dedicated Server, or are a Reseller, follow the instructions below.

To set up Microsoft Office 365:

1. Log in to WHM

2. Click DNS Functions on the left-hand sidebar​

3. Click the Edit DNS Zone icon
   
   

4. Click the name of the zone you'd like to edit and then click the Edit button

5. Update the text fields as per the following information, where 'myURL.com' is your actual domain name:

   myURL.com.                        300    MX          0 myURL.com.mail.eo.outlook.com.
   myURL.com.                        3600   TXT        MS=ms000000
   autodiscover                         3600   CNAME    autodiscover.outlook.com.
   myURL.com.                        3600   TXT        "v=spf1 include:outlook.com ~all"
   _sip._tls                              3600   SRV       100 1 443 sipdir.online.lync.com.
   _sipfederationtls._tcp             3600   SRV       100 1 5061  sipfed.online.lync.com.
   sip                                     3600   CNAME    sipdir.online.lync.com.
   lyncdiscover                         3600   CNAME    webdir.online.lync.com.
   ​
   

    

6. Tick the 'Remote Mail Exchanger' option in the Change the Email Routing section near the bottom

7. ​Click the Save button
   
   

Note: the MS record shown in red is a number supplied by Microsoft as part of the verification process. The MX record contains the domain name as a prefix, with periods replaced by hyphens.